FAQs

FAQs

Booking & Availability

Our make and model are based upon availability. If available we will be happy to accommodate your preference.

We guarantee the vehicle category you book. If your preferred model or colour is available, we’ll be happy to accommodate your request.

Yes. Contact us directly or use our website to change or cancel. Cancellation fees may apply depending on timing.

We recommend booking at least 48 hours ahead to secure your preferred vehicle.

FAQs

Requirements & Documentation

A valid driver’s license and a credit card in your name are required. International visitors will also need a passport and, if applicable, an international driver’s licence.

You must be at least 21 years old to rent with us.

No. All drivers must present a credit card in their own name for security purposes.

Yes, provided it’s valid, includes your photo, and is accompanied by your passport.

FAQs

Pricing, Insurance & Extras

An optional coverage that lowers the amount you pay if your rental vehicle is damaged or in an accident.

You will be responsible for the full applicable excess amount.

Yes. Cars are supplied full and should be returned full to avoid a refueling charge.

We offer optional add-ons such as GPS units, child seats, and additional driver cover for a small daily fee.

FAQs

Using Your Rental & Emergencies

Yes. Contact us before your return date to extend your booking. Rates remain the same for the extended period.

Ensure everyone’s safety first, then contact the police if needed. Notify us immediately so we can arrange assistance.

Yes, for certain routes and locations. Additional fees may apply.

It ensures vehicle availability for the next customer and avoids late return fees.

We accept most major credit cards (Visa/MasterCard, no surcharge). Debit cards may be accepted , please confirm with us.